“When the Covid shutdowns started and Jewish Family Services of Washtenaw County was providing food for more people in the community [than before], JFS asked if we would make phone calls to clients and just kind of check in and see how they were, and did they need anything,” said Phyllis Herzig. (Herzig is a member of JFS’ Board and has had a close association with the non-profit social service agency since its founding in 1993.) “So, I made some calls, and I called this one woman, told her I was calling from JFS, and she started crying and went on to say how grateful she was…she was so lonely and JFS was showing that it cared.”